This session is aimed for IT Pros as Developers interested in the implementation of a Microsoft based Service Level Agreement (SLA) on SharePoint Server 2013. When, why and how to create/update/delete custom solution (app), update your Infrastructure, Install Service Packs, Reset the Application Domain and way more? What kind of operations must be performed on an on-premises platform to reduce down time? This session includes best practices, pro and cons to go on the Cloud, and many more about the whole range of hybrid solutions that could help leverage the whole value of the Office 365/ SharePoint On-Premises Platforms. This session will answer questions and show you how to optimize your Infrastructure and minimize down time and impact on your SharePoint 2013 farm.